Our people drive our success. Central to this culture is our commitment to honoring and celebrating the exceptional talent within our team, particularly the rising stars who are making waves in the mortgage industry. This month, we're proud to highlight the achievements of three remarkable women leaders: Shannon Santos, Kelly Richards and Penny Gonzalez.
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Shannon Santos: A Mortgage Star
Shannon Santos, our Executive Vice President of Data Solutions, was awarded the Mortgage Stars Award by Mortgage Women Magazine for her leadership in risk management and data-driven quality control solutions, which have empowered lenders to navigate complex regulatory landscapes with ease. Shannon's commitment to innovation is evident in her forward-thinking approach to improving borrower qualification processes through predictive modeling and cost-effective prequalification tools like Informative Research's SoftQual. Her dedication to streamlining processes and inspiring change sets a new standard for excellence in the industry.
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Kelly Richards: Championing Client Success
Kelly Richards, Head of Sales Support, was recognized as one of MPA's Elite Women of 2024. With over 30 years of experience, Kelly has driven impactful programs and fostered positive change. Her focus on client partnerships, comprehensive engagement strategies and workflow efficiencies has redefined excellence in sales support. Beyond her technical expertise, Kelly's mentorship and commitment to team development have inspired those around her. Her leadership and passion for customer success exemplify the qualities of a true industry leader, making her a deserving recipient of this prestigious award.
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Penny Gonzalez: The Insider of Operational Excellence
Penny Gonzalez, our Vice President of Business Process, was named a 2024 HousingWire Insider for her hands-on approach to client management and strategic insights that have positioned Informative Research as a trusted industry partner. Penny's leadership in process reengineering and her ability to optimize resources while maintaining high service standards have been instrumental in our success. Her initiatives have significantly improved productivity and efficiency, providing our clients with faster, more reliable credit assessments.
Empowering Women Leaders
"Shannon, Kelly and Penny exemplify the qualities of exceptional leadership that drive our company forward. Their dedication to innovation, client success and operational excellence not only sets a new standard in the mortgage industry but inspires all of us at Informative Research to strive for greatness," said Sean Buckner, President of Informative Research. "These women have demonstrated the power of leadership and collaboration in shaping a future where innovation meets client needs. Their contributions are pivotal for our company's success and serve as a beacon of inspiration for all our employees, encouraging everyone to push boundaries and achieve new heights."
The Strength of Our People
The strength and talent of our people are the driving forces behind our success. Our dedicated team members, like Shannon, Kelly and Penny, bring our cutting-edge solutions to market and power our ability to deliver exceptional service to our clients. Their expertise and passion are the cornerstones of our process, enabling us to understand and solve complex challenges for our clients.
Our talented team is the reason behind our continuous growth and our ability to introduce state-of-the-art technology solutions that set us apart in the mortgage industry. By harnessing the strengths of our people, we enhance our processes and technology and ensure that we deliver the highest level of service and value to our clients.
The achievements of our rising stars are a testament to the power of investing in our people, fostering an environment of collaboration and innovation and empowering each team member to make a difference.
Celebrating Our Achievements
We celebrate the accomplishments of Shannon Santos, Kelly Richards and Penny Gonzalez, whose leadership and dedication embody the spirit of creativity and distinction at Informative Research. As we honor their achievements, we remain committed to empowering all team members to reach their full potential, ensuring that our people, process and technology continue to drive us forward.
